We're obsessed with building the best-in-sector self-service solutions for tenants and housing organisations alike and we can't do that alone! For that reason, all Franklin subscribers have a say in how the platform grows and evolves over time - we want you to join our community of housing organisations that are committed to offering the best possible experiences for tenants.
How long does it take to get access to my portal after I sign-up?
Your portal will be ready in a staging environment for you within a couple of business hours.
We'll pre-load it with dummy data so you can register and login as a tenant and you'll have access to the back office so you can start exploring options, customising settings and getting everything ready for your tenants to start self serving.
Do I have to buy an integration?
No, you have the option to load in your data in CSV format if you'd prefer.
Please note though, that some transactional features like repairs scheduling will only work if integrated with your systems.
How long does a subscription last?
Subscriptions are across a minimum term of 12 months with payments made monthly in advance. We'll give you the opportunity to review and either cancel or renew 90 days before the end of your subscription.
Will I get help setting my portal up?
Of course! For Basic, Professional and Enterprise customers we offer a guided onboarding programme, to help you make a big success of your new portal.
Still have questions? That’s OK! You can book a demo and see everything in action right now!
Ready to get started ?
Take the first step to improving your organisation's self-service offering to tenants - talk to the Prodo team