Portal Pricing

Franklin portal subscriptions start from Free - just pick the plan that works for your organisation, add integrations and you're good to go


  • Secure login & registration
  • Track upcoming & historic repairs
  • View rent payment & charges history
  • Download transaction data in PDF format
  • View personal and tenancy details
  • Add custom logo and accent colour
  • Send tenant portal notifications
  • Report a repair form
  • Link to your payment provider
  • Guided setup
  • Repair diagnosis tool
  • Customise the tenant dashboard
  • Set background & secondary brand colours
  • Tenants can edit personal details
  • Integrate with your payment provider
  • Full control over all colours & fonts
  • Dedicated customer success manager
  • Integrate with your EDM solution
  • Repair scheduling linked to your contractor diary

Calculate your price

Set Which systems would you like your portal to integrate with?


Slide to select the number of tenants you're aiming to onboard to your portal in the first 12 months.



Monthly subscription cost


excluding VAT

Up-front costs


excluding VAT

Please note, integrations incur an additional cost which is reflected in the up-front costs for your subscription.



We build custom self-service portals too...

We've got over 20 years of experience building custom online solutions to drive channel shift and improve efficiencies. So if you feel like Franklin doesn't quite fit what you need off-the-shelf, don't worry! Our in-house team can build a bespoke solution that fits your organisation's exact requirements – whether that's advanced integrations, complex data transfers or unique functionality. 

Book a call Learn more


Interested in the FrankApp?

Our FrankApp mobile application is a standalone feature, separate from the portal. If you'd like to know more about the FrankApp - please book a call at a time that suits you and we'd love to take you through the options your organisation has for the next-level channel shift!

Book a call Learn more


How long does it take to get access to my portal after I sign-up?

Your portal will be ready in a staging environment for you within a couple of business hours.

We'll pre-load it with dummy data so you can register and login as a tenant and you'll have access to the back office so you can start exploring options, customising settings and getting everything ready for your tenants to start self serving.

Do I have to buy an integration?

No, you have the option to load in your data in CSV format if you'd prefer.

Please note though, that some transactional features like repairs scheduling will only work if integrated with your systems.

How long does a subscription last?

Subscriptions are across a minimum term of 12 months with payments made monthly in advance. We'll give you the opportunity to review and either cancel or renew 90 days before the end of your subscription.

Will I get help setting my portal up?

Of course! For Basic, Professional and Enterprise customers we offer a guided onboarding programme, to help you make a big success of your new portal.

Does the portal come with the FrankApp?

No – the FrankApp is a standalone product offering so the Franklin portals do not come with an app as standard. However, the two do work perfectly together when combined to deliver next level channel shift! 

Still have questions? That’s OK! You can book a call and the team can answer any other queries!

Ready to get started ?

Take the first step to improving your organisation's self-service offering to tenants - talk to the Prodo team

Book a call