Custom Self-Service Portals

For advanced functionality and requirements

Your organisation might need a bespoke self-service solution to meet a defined set of advanced requirements, which is why we can also provide unique development packages. Our experienced in-house teams build upon the core Franklin technology to create a custom self-service portal that delivers exactly what you need it to, driving organisational effciencies and enhancing the customer experience.   

PA Housing - Self-service Portal

Custom Portal Development for Housing

You need it, we build it

We know that for many housing associations, their self-service portal requirements can be complex. Our proprietary Franklin SaaS technology has been built upon years of experience creating self-service portals – so we’ve packed in all of the common features – but sometimes you need more advanced functionality. 

Our team can work with you on a much closer basis to fully understand your requirements to design and develop a fully bespoke solution that delivers enhanced business efficiencies as well as a streamlined customer experience. Whether you have complex integrations, custom usability or advanced data specifications, we’ll build your organisation a custom self-service portal that fulfils your specific needs.   

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Integrates with your key housing systems

Connect Franklin to your housing systems for a seamless, end-to-end tenant self-service experience


Orchard     Capita     Castleton     Civica     Northgate     MIS-Active     Aareon     Microsoft_Dynamics     AllPay     Kirona     mears     cloud-dialogs     Manifest     MSSQL


Let's start building the portal your organisation needs to thrive

Book a call to find out how we can work with you to build a custom self-service portal solution specific to your organisation needs

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