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Featured Article

12 Nov 2018

What makes a great self-service tenant portal?

When we first came up with the Franklin self-service portal concept, we knew we wanted to create a brilliant customer experience that tenants would love and a self-service solution that ...

Rob Walker

10 min Read

12 Nov 2018

Rob Walker

Featured Article

12 Nov 2018

What makes a great self-service tenant portal?

When we first came up with the Franklin self-service portal concept, we knew we wanted to create a brilliant customer experience that tenants would love and a self-service solution that ...

Rob Walker

10 min Read

12 Nov 2018

Rob Walker

Why you should give tenants the freedom to report repairs online

Access to support 24/7

Giving your tenants the freedom..

Empowering your tenants to adopt a digital mindset

You might be on the verge of a digital transformation,..

Pippa Adams, CEO

How Franklin can help transform your housing organisation's repairs system

If you haven’t already heard the buzz, Franklin is a..

How to use Franklin to report repairs

Franklin is a fully tenant-focused self-service portal..

5 signs your housing organisation is ready for a digital transformation

Digital advancements present a wealth of opportunities..

How to improve your repair reporting process

An issue that many housing organisations have is..

How to prepare for the pitch stage of a self-service portal procurement

The pitch stage is arguably one of the most important..

What makes a great self-service tenant portal?

When we first came up with the Franklin self-service..

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