When we first came up with the Franklin self-service portal concept, we knew we wanted to create a brilliant customer experience that tenants would love and a self-service solution that ...
Integrating third-party platforms can be convoluted and..
When it comes to procuring a self-service portal, you’ll..
In today’s digitally connected world, consumer..
As with any change, channel shift can elicit a fearful..
Channel shift projects are at least as much about..
A tenant self-service portal provides housing..
When implementing or improving a self-service portal,..
Channel shift – a process by which organisations seek to..
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