When we first came up with the Franklin self-service portal concept, we knew we wanted to create a brilliant customer experience that tenants would love and a self-service solution that ...
You might be on the verge of a digital transformation,..
As with any change, channel shift can elicit a fearful..
Channel shift projects are at least as much about..
Housing associations are all about people – and, of..
When you need to procure a new self-service portal for..
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