The FrankApp Pro

An out-of-the-box mobile app that drives customer engagement

We've taken everything we've learnt from building thousands of user-centric digital platforms to create the FrankApp Pro. For housing professionals who need to ramp up their channel shift activity quickly, our FrankApp Pro offers core self-service functionality with a customisable look-and-feel and rapid deployment.



Empower your digital-savvy customers

App usage is on the up. As much as we think it's only younger generations, research by Post Office Broadband found that 61% of over 65s felt confident using a smartphone. So why not give customers a channel they want to use?

The FrankApp has been designed to make the user journey easier than ever to navigate with a clean, familiar and friendly interface. Give your tenants that want digital access the power to make payments, manage their account and book appointments in one place.

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Nudge inactive customers in the right direction

Once downloaded by a customer, you'll have a constant communication channel with them. Rent due next week? Time for an annual boiler service? Running a local community forum?

Push notifications re-enforce self-service engagement without the user ever having to actually go into the app. You'll be able to deliver personalised messages at the right time to maximise customer engagement and satisfaction.

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Integrates with your key housing systems

Connect Franklin to your housing systems for a seamless, end-to-end tenant self-service experience


Orchard     Capita     Castleton     Civica     Northgate     MIS-Active     Aareon     Microsoft_Dynamics     AllPay     Kirona     mears     cloud-dialogs     Manifest     MSSQL


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Full control over colours & fonts throughout

Custom look & feel

  • Apply your brand colours throughout
  • Set custom background options
  • Apply your own brand logo across all areas
  • Set company information to display globally
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cross platform iOS

Accessibility built-in as standard

  • Customisable accessibility toolbar option
  • Speech recognition
  • High contrast mode
  • Screen reader & live chat compatible
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Rapid deployment ready when you are

The FrankApp Pro is ready when you are. We've had the technology behind the FrankApp Pro pre-approved, so there's no need to go through lengthy administrative processes with Apple or Android that can add weeks to the app project timeline.

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Create a digital-first customer base

Book a call to find out how the FrankApp Pro could work for your organisation

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