For your tenants 
For your organisation
A complete self-service solution
Franklin works alongside your existing contact channels by handling routine, repeatable tenant queries, freeing up your contact centre to deal with more complex tenant needs
Franklin is a self-service portal packed with tools that automate routine, repeatable tasks like reporting repairs and paying rent.
Franklin works alongside your existing contact channels by handling routine, repeatable tenant queries, freeing up your contact centre to deal with more complex tenant needs
Allow tenants to track, diagnose, report and schedule repairs through a single, simple tool that you control
View balance, make payments, search for transactions and download statements
Set custom registration criteria to validate self-registering tenants against your data
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Franklin API & custom housing system connectors to link up to any system
Fully hosted on UK based servers at no additional costs
Set custom content for general needs and shared ownership tenants
Updates and new features being released regularly based on your feedback
Franklin’s RESTful API enables us to connect with virtually any system, creating seamless experiences for customers and allowing for greater automation of key tasks for your organisation
Choose a subscription, sign up and get access to your secure and fully hosted portal within minutes
