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FrankApp Pro
FrankApp Enterprise
A complete self-service solution
Franklin works alongside your existing contact channels by handling routine, repeatable tenant queries, freeing up your contact centre to deal with more complex tenant needs
Franklin is a self-service portal packed with tools that automate routine, repeatable tasks like reporting repairs and paying rent.
Franklin works alongside your existing contact channels by handling routine, repeatable tenant queries, freeing up your contact centre to deal with more complex tenant needs
Allow tenants to track, diagnose, report and schedule repairs through a single, simple tool that you control
View balance, make payments, search for transactions and download statements
Set custom registration criteria to validate self-registering tenants against your data
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Franklin API & custom housing system connectors to link up to any system
Fully hosted on UK based servers at no additional costs
Set custom content for general needs and shared ownership tenants
A fully content managed solution to support all languages
Franklin’s RESTful API enables us to connect with virtually any system, creating seamless experiences for customers and allowing for greater automation of key tasks for your organisation
Choose a subscription, sign up and get access to your secure and fully hosted portal
We've got over 20 years of experience building custom online solutions to drive channel shift and improve efficiencies. So if you feel like Franklin doesn't quite fit what you need off-the-shelf, don't worry! Our in-house team can build a bespoke solution that fits your organisation's exact requirements – whether that's advanced integrations, complex data transfers or unique functionality.
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Once you've got a website and self-service portal set up, the next logical step in channel shift is a mobile application. Studies have shown over half the time we spend on our mobiles is in an app! So give your customers the option of an advanced self-service channel with an optimised, user-friendly app that takes their experience with your organisation to the next level – and gives you access to enhanced data and improved engagement.
Learn more Book a callBook a call with us today to meet Franklin and find out what it can do for your organisation
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