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The self service portal your customers will love

Franklin (made with love by Prodo) is a SaaS based self-service portal for housing associations that can be up and running in no time at all, to enable customers to transact with their landlord through any device at any time

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A new customer contact channel for your housing association

Franklin is a self-service portal packed with tools that automate routine, repeatable tasks like reporting repairs and paying rent.

  • Deployed and ready quickly
  • Customisable look & feel to fit your brand
  • RESTful API integrates with your housing systems
  • Rent & repairs tools built-in as standard
  • Pricing & features to suit all organisations and budgets
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A portal your customers will love

  • Customer-focussed, responsive interface that works on any device
  • Instant access to key transactional services
  • Manage multiple tenancies through a single account
  • End-to-end repairs & full rent account history
  • Accessibility suite built-in as standard
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Integrate with key systems

Franklin’s RESTful API enables us to connect with virtually any system, creating seamless experiences for customers and allowing for greater automation of key tasks for your organisation

Aareon
Aareon QL
MIS-Active
MIS ActiveH
Capita
Capita OpenHousing
Castleton
Castleton CRM
Microsoft_Dynamics
MS Dynamics
Northgate
Northgate
Civica
Civica CX
Orchard
Orchard
AllPay
AllPay
WorldPay
WorldPay
PARIS
PARIS
Barclaycard_Smartpay
SmartPay
SagePay
SagePay
PayPal
PayPal
PayPoint
PayPoint
Stripe
Stripe
Kirona
Kirona
mears
Mears
cloud-dialogs
Cloud Dialogs
Manifest
Manifest
SharePoint
SharePoint
MySQL
MySQL
MSSQL
MS SQL
MS-SQL-Azure
MS SQL Azure
facebook
Facebook
twitter
Twitter
Google-Sheets
Google Sheets
mailchimp
MailChimp
Browsealoud
Browsealoud
TextHelp
TextHelp
Google-Translate
Google Translate
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Pick a plan that’s right for you

Choose a subscription, sign up and get access to your secure and fully hosted portal

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Need a little bit more?

We build custom self-service portals too...

We've got over 20 years of experience building custom online solutions to drive channel shift and improve efficiencies. So if you feel like Franklin doesn't quite fit what you need off-the-shelf, don't worry! Our in-house team can build a bespoke solution that fits your organisation's exact requirements – whether that's advanced integrations, complex data transfers or unique functionality. 

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OUR CROSS-PLATFORM MOBILE APP

Meet the FrankApp!

Once you've got a website and self-service portal set up, the next logical step in channel shift is a mobile application. Studies have shown over half the time we spend on our mobiles is in an app! So give your customers the option of an advanced self-service channel with an optimised, user-friendly app that takes their experience with your organisation to the next level – and gives you access to enhanced data and improved engagement. 

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Let's get started!

Book a call with us today to meet Franklin and find out what it can do for your organisation

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